Refund Policy


Returns

Thanks for shopping at Cap’n Joe
If you are not entirely satisfied with your purchase, we’re here to help.
We cannot refund or exchange  goods if you change your mind about them or order them in error.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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To be eligible for a return, your item must be unused  and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.


Sale items
Sale items cannot be refunded.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.